Holiday features

A guide to some of the product descriptions we use on our website and features of our holidays to Egypt, Greece and Turkey

Exclusive to Red Sea Holidays in the UK

Red Sea Hotels is a leading Egyptian-based hotel chain, offering consistently high standards of accommodation and service in excellent locations. Grand Cruises operates a fleet of modern and luxurious Nile cruise ships. We are the exclusive UK partner for both Red Sea Hotels and Grand Cruises. Their hotels and Nile cruises are only available to book in the UK through Red Sea Holidays and our agents. We share the hotels and Nile cruises with international tour operators, so guests of other nationalities may be present.

Private taxi transfers

We can offer pre-booked taxi transfers from the airport to your accommodation. Prices will be confirmed at time of booking. The prices shown are per person for a return journey, for a maximum of 4 people per taxi (usually a standard sized saloon car).

Late checkout

Accommodation check-out times vary, but are usually no later than midday. It may be possible to book a late checkout room for an additional charge. Please call us for details or ask your travel agent.

We offer free late checkout on brochure price holidays at Red Sea Hotels and Grand Cruises accommodation, so you keep your room until it is time for your transfer to the airport. You also have full use of the hotel facilities, including All Inclusive facilities where booked.

Special requests

If you have a special request prior to departure, such as a room on a particular floor of the hotel, we will pass this to the airline, hotel or other supplier. Provision of the special request is at the supplier's discretion, and it will not constitute a term of your contract with us.

Kids' clubs

Maxi Kinder Club

All Red Sea Hotels offer a free hotel-run Maxi Kinder Club for 4-12 year olds, either in the hotel or in an adjacent Red Sea Hotels property. The Maxi Kinder Club offers a range of daytime play, entertainment and activities, children’s pools and playgrounds. Soft drinks, lunch and snacks are included.

Maxi Baby Service

Selected Red Sea Hotels accommodation have a range of items available on loan to make holidaying with your infant easier. These range from cots and mosquito nets, to sterilisers and kettles, strollers, and even beach toys and floats. Let us know what you need when you book, or ask your travel agent. Subject to availability. Deposit required (payable locally).

Other hotel kids' clubs

Many of the other hotels and apartments we offer have children's clubs offering a range of daytime play, entertainment and activities, children's pools and playgrounds. Soft drinks, lunch and snacks are often included. We cannot accept responsibility for or guarantee the facilities at these clubs. We recommend that you meet the staff and check the facilities before enrolling your child.

Please note that all children's clubs are provided subject to availability and to locally specified opening times, which may vary.

Nile Cruises / Multi-Centre Holidays

Access Access to Nile cruise ships is by gangplank, with some uneven areas, and it occasionally requires crossing another boat to reach the river bank. Ask your representative for assistance if needed. The ships are also on several levels. For these reasons, Nile cruises are not recommended for people with walking difficulties. Sightseeing When sightseeing take plenty of bottled water and wear sensible footwear as the ground can be uneven. Flash photography is often prohibited to protect the monuments. There may be charges for photography or use of video cameras. Itineraries The itinerary involves some early starts and long days to make sure all the sights are fitted in. Changes to the scheduled itinerary and excursions may occasionally be necessary due to local conditions such as water levels, cruise boat traffic, site closures and road conditions. Other guests
Nile cruise ships and coaches used on multi-centre holidays are shared with guests from other countries.

Cruise and Stay

Cruise and Stay packages combine a 7 night cruise with 7 nights Red Sea hotel accommodation. Nights spent at the hotel will take place at either end of your cruise, with the breakdown of days dependent on which day you arrive in Egypt – this varies by time of year and which UK airport you fly from.

Nile Cruises begin on a Monday, so, for example, if you fly into Hurghada from Manchester on a Friday you will spend 3 nights in resort, before transferring by coach to Luxor on the Monday to join the cruise. On conclusion of the cruise the following Monday, you will be transferred by coach back to your resort for the remaining 4 nights of your stay.

Excursions

Terms and conditions 

Terms and conditions apply to pre-booked excursions. See Booking Conditions.

Payment

Pre-booked excursions which include a flight must be paid in full at the time of booking. All other pre-booked excursions will be paid on the holiday balance due date. The excursion pricing will appear on your confirmation invoice.

Changes to timings and itineraries 

All excursions operate subject to a minimum of 4 passengers. Timing and itineraries are subject to change in resort and in extreme cases, cancellation, for instance, owing to adverse weather conditions. If we hear of any changes before you leave, we will let you know. Should the excursion be cancelled, your payment will be refunded in full.

Diving

Diving is a great way to experience the Red Sea, and many hotels have diving centres nearby or on site. For your safety, we recommend that you only use dive centres with qualified instructors and an internationally recognised accreditation such as PADI or SSI. Reputable dive centres will be happy to show you details of their certification. Our partner diving centres are all certified by PADI (www.padi.com).

You will require a medical certificate to dive. This can be obtained locally at a charge.

Diving courses are offered subject to weather conditions, and to a minimum number of participants, so may be subject to cancellation.

Our diving packages include transfers from your hotel to the diving centre, and equipment as specified. Package prices do not include lunch, local taxes and national park fees, which are payable locally.

Text books will be required for any PADI course. These can be purchased locally. Certification and log book fees will also apply to any PADI course; these are payable locally.

The Advanced Open Water course is only available to suitably qualified divers. Proof of prior certification will be required.

Daily dives are only bookable by qualified divers. You must present an internationally recognised certification and log book. Daily dives do not include equipment. This is available to rent locally.

Important: you must not dive in the 24 hours prior to travelling by air.




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