Latest Travel Information

Thomas Cook Airlines update

The Thomas Cook group has ceased trading and all Thomas Cook Airlines flights have been cancelled. You can confirm if your flight is affected by checking your booking confirmation and ticket: these will state the airline as Thomas Cook Airlines and your flight numbers will begin with the letters TCX or MT.

Your holiday includes a Thomas Cook flight, due to depart 14 October to mid-December 2019

We have secured new flights to Hurghada from London Gatwick, Manchester and Birmingham for departures from mid-October through to mid-December. We are currently re-allocating existing bookings onto these flights, working in date order. Once your booking has been allocated to a flight, you will receive a confirmation from us advising of the new flight details, including any applicable changes to flight times and dates. The flights will be with the airline FlyEgypt and, as for all Red Sea Holidays package bookings, include 20kg hold luggage plus 5kg hand luggage as standard. Your E-tickets will be issued 7 days prior to departure.

Please note that we have released a small number of seats for sale across the available dates; more will be released once all our existing bookings have been re-allocated.

Your holiday includes a Thomas Cook flight, due to depart after mid-December 2019

We are still working to source alternative flights to cover all bookings. We will have more information shortly and as soon as we have this we will be in contact. We do understand your concerns and please be assured we are doing everything possible to rearrange these flights.

You booked your Red Sea Holidays package through a Thomas Cook shop, Freedom or Future travel agencies

If you have booked via any of these travel agencies please email us directly at thomascook@redseaholidays.co.uk with your full name, reference number and a contact telephone number. Our Customer Service team will be in contact to update you as soon as possible. Please rest assured your booking remains fully protected by Red Sea Holidays.

Your Red Sea Holidays package does not include Thomas Cook flights

If your Red Sea Holidays package includes flights with any other airline, your holiday is going ahead as planned and remains unaffected.

We apologise again for the disruption you are experiencing, and please be assured that our team are working hard to minimise this as far as possible.

Travel to Egypt

Tourist areas such as Hurghada, Makadi Bay, Marsa Alam, Cairo, Luxor, Aswan and Abu Simbel are all peaceful and operating normally. There is no Foreign & Commonwealth Office (FCO) advice against travel to these areas, and all flights are operating normally.

Flights from your resort to the UK

Please check the notice boards or see your Red Sea Holidays Representative for up to date information of return flight schedules.

Unless advised otherwise by your Representative, please assume that your return flight will depart on schedule and plan accordingly.

What do we do to protect our guests?

Your safety is our main concern. We work closely with the FCO, airlines, other tour operators, and the local authorities in resort to make sure that all aspects of your holiday are completely safe, and to plan appropriate steps should the FCO advice change.

The Egyptian authorities take visitor safety very seriously:

• • There is a special tourist police force that operates in tourist areas, plus security checkpoints at airports and on the roads into each resort.
• • Hotel security is managed by the hotel security team in conjunction with the tourist police.
• • Unauthorised people and vehicles are prohibited from hotel grounds by law. (This is why a regular taxi can take you to the hotel gates, but only specially licensed "limousines" can take you to the hotel door).

Our resort team is also there on the ground to help you get the most from your holiday, but also to answer any questions you may have about security in resort.

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