Airport and airline information

Important information about safety in the air, the airports and airlines we use for our flights to Egypt and Tunisia plus how flight times are displayed and what happens in the event of a flight delay.

Safety in the air

We always try to help you enjoy your holiday flight as much as you can, but we also have to look out for the safety and comfort of all the passengers on a flight. For that reason, the airlines we use have the right to refuse travel or impose additional conditions of carriage on any passenger who:

  • Is intoxicated or disruptive
  • Is caught smoking on the aircraft
  • Makes inappropriate remarks, such as indicating that they may be carrying a bomb, gun or other weapon.

Passengers who are refused travel will be responsible for arranging alternative travel at their own expense.

Smoking

All our partner airlines operate a total smoking ban. Smoking on board is against the law and punishable by a fine.

Deep Vein Thrombosis

Deep Vein Thrombosis (DVT) is a serious condition where blood clots develop in the veins of the legs. Sitting still for a long time is thought to be an underlying factor in this, so air travel can result in developing DVT. Most passengers can reduce the risk of DVT by wearing compression socks, walking around and stretching when possible, and doing some simple exercises. Your airline will provide details in their in-flight magazines. Some people may be more at risk than others, so we recommend that you seek advice, for instance from the UK Department of Health or consult your GP.

Flight times

All flight times in this brochure are shown in 24 hour clock time. They are correct at time of going to print but are subject to confirmation and alteration. We also reserve the right to substitute alternative airlines and aircraft at any time. For the latest flight times visit our website, give us a call. or speak to your travel agent.

Flight delays

Although most flights depart on time, there may be occasions when a flight is delayed for reasons beyond our control. Unfortunately we cannot accept any liability for any flight delay or cancellation, to or from your resort, for which we are not directly responsible, for instance, delays due to adverse weather conditions; re-scheduling by the airline, airport authorities or air traffic controllers; technical problems with any aircraft; or industrial action.

Where there is a delay, information about the cause or likely duration is sometimes hard to come by, but we will always try our best to keep you fully informed. In addition, and subject to the facilities available at the time and place of the delay, we will arrange to provide:

  • delay of 4 to 6 hours – light refreshments;
  • 6 to 10 hours – a meal at mealtimes;
  • over 10 hours – basic accommodation, where possible and advisable (in liaison with the airline arranging your flight).

We shall have no other liabilities or responsibility for any other expense you incur or financial loss you may suffer as a result of any flight delay.

Airlines (Operating Carriers)

In accordance with EU Regulations we are required to advise you of the airline(s), known as the operating carrier(s) (or, if the operating carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we will inform you of the identity of the operating carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. Any change in the identity of the airline, flight timings and/or aircraft type will not entitle you to cancel or change to other flight arrangements without paying our normal charges except where specified in our conditions.

Airport information

You can get the latest airport information, flight departure and flight arrival information from the airport websites:

Airport Airport Website
Belfast www.belfastairport.com
Birmingham www.birminghamairport.co.uk
Bristol www.bristolairport.co.uk
Cardiff www.tbicardiffairport.com
East Midlands www.eastmidlandsairport.com
Edinburgh www.edinburghairport.com
Exeter www.exeter-airport.co.uk
Glasgow www.glasgowairport.com
Leeds-Bradford www.leedsbradfordairport.co.uk
London Gatwick www.gatwickairport.com
London Heathrow www.heathrowairport.com
London Luton www.london-luton.co.uk
London Stansted www.stanstedairport.com
Manchester www.manchesterairport.co.uk
Newcastle www.newcastleairport.com




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